1. We normally dispatch order within 2 business days (weekends and public holidays are not cognized as business days) after full payment is received and cleared.
2. Posting within Australia: We post via Australia Post and courier companies. Generally, it takes 1-6 days to deliver parcel within Australia. (Please Note: No tracking number will be provided via regular post.)
3. International: In most cases, international shipping takes around 7-20 business days. If you do not receive your item on time, please contact us immediately for further assistance. (Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.)
4. Please contact us first, if you request pick up service.
5. We are not responsible for the lost and/or damage during delivery.